Frequently Asked Questions
Below FAQ are some common concerns of our visitors and clients.
We are a full manufacturing company established since 1983. We have a fulltime jewelry designers and 3D CAD Designers and Master Jewelers that are in-house that can design and make your jewelry to the highest quality product. For our diamonds we only use very high quality diamonds and excellent cut for maximum brilliance on our finish jewelry.
It will take 2 weeks to custom make a piece of jewelry from concept to finish.
You discuss with us the design you like and we will give you a quote on how much to make your piece.
Once you give us a go ahead and a deposit, we can start working on the design and finish the jewelry in two weeks.
14 White Gold is 58.5% Pure gold and 41.5% alloy material to make your gold look whiter. But because of the raw material which 24Karat gold (Yellow in color ), your white gold will actually look like off-white metal.
18Kt White Gold is 75% pure Gold and 25% alloy material. Again 18 Karat white gold is actually off white color.
Rhodium Plating, or Rhodium, is a Platinum family that is used to plate on all your white gold jewelry pieces to make your white gold look exactly like platinum in color. But this rhodium plating wears off over time and you will need to re-rhodium your jewelry piece again.
White gold is a beautiful white metal, and we often recommend it, but any smart consumer should know some of the drawbacks of this metal as it ages. A white gold piece is not pure gold. When white gold is made, yellow gold is mixed together with white metals such as silver, palladium, or nickel. Once the metals are mixed together, a white gold piece will then be "rhodium plated" to give it a whiter, shinier finish. This is what makes a white gold piece look the same as a platinum piece when they are both in new condition.
It's very important to understand, however, that over time the rhodium plating finish will wear down and the jewelry will begin to show its natural yellow color. When this happens, you'll have to get it rhodium plated again by a jeweler. Depending on how active you are and how often you wear the piece of jewelry, this could start to happen fairly quickly. There is a long term commitment to maintenance when you agree to purchase white gold.
We aim to give feedback to all requests within 24 hours, but please allow 1-2 business days for our response.